Mentor Program Coordinator

Mentor Program Coordinator

Reports to: Mentoring Program Manager,

Oakland Promise

Oakland Promise is working to ensure that every Oakland child will graduate from high school with the expectation, skills, and resources to complete college and be successful in the career of their choice. Oakland Promise includes four programs: Brilliant Baby, Kindergarten to College (K2C), Future Centers, and College Scholarships and Completion, that provide a cradle to career continuum of college-focused support for students. Our program strategies touch the lives of children and families in early childhood (ages 0-5), elementary, middle, and high school, culminating in multi-year scholarships and support for students in college. Our goal is to dramatically increase the number of college graduates from Oakland and ensure that all

students, regardless of background, hold a college-bound identity. Oakland Promise provides two-year and four-year college scholarships and mentoring to Oakland public high school students. We are especially interested in skilled individuals committed to social change, who want to ensure the success of students underrepresented in college, attend, and graduate and expand their life opportunities. College Completion serves over 2000 scholars in postsecondary education.


Under minimal supervision, the Mentor Program Coordinator is responsible for working with staff, volunteers, students, parents, and other relevant persons to support Oakland Promise’s College Completion program. The Mentor Program Coordinator will cross-collaborate with other programs to carry out the strategic plan of Oakland Promise to ensure it is addressed in all aspects of program planning and execution, ensuring Oakland students have equitable access to programs and services needed to graduate from postsecondary education.


  • Develop and maintain strong relationships with a caseload of Scholars and Mentors by providing direct support and/or coaching to mentors and scholars. 
  • Connect Scholars and Mentors with appropriate resources and opportunities, such as internships, career development, and conferences/retreats
  • Monitor and track Scholars’ and Mentors’ relationships in Salesforce and provide feedback to college completion program 
  • Develop and implement a Scholar and Mentor curriculum that addresses the needs of college students, including topics such as goal-setting, time management, study skills, stress management, career exploration and leadership development
  • Utilize data analytics to monitor and evaluate the effectiveness of Mentoring services and makes recommendations for adjustment and improvement regularly.
  • Co-Develop and Facilitate Mentor-Scholar Meet in Greet as well as 3-4 additional training workshops throughout the academic year. 
  • Engage Mentor Community via Mentor Facebook Group, Monthly Newsletter, and other outreach opportunities
  • Works collaboratively with Oakland Promise’s College Access team and other College Completion Staff to create opportunities and strategies to integrate family engagement to support scholar persistence
  • Support the recruitment of mentors by attending events, tabling, and supporting Mentor Information sessions  
  • Create marketing materials to promote the mentorship program, including flyers, brochures, social media posts, and other relevant materials
  • Collaborate with the Communications Team to outreach to LinkedIn communities and other online groups to increase the visibility of our mentorship program and attract qualified candidates
  • Provide support throughout the matching process by conducting outreach and keeping prospective mentors engaged and informed of program details..
  • Ensure mentors and mentees are comfortable with their match and provide opportunities for feedback and adjustment if necessary.
  • Other tasks as assigned by Oakland Promise

Required Qualifications

  1. Bachelor’s degree and a minimum of three years of professional experience in either college access/advising services/persistence/mentoring, or related skills
  2. Excellent organizational skills, attention to detail, and ability to manage multiple deadlines 
  3. Event Planning skills 
  4. Excellent interpersonal and writing skills
  5. Deep commitment to and passion for Oakland Promise’s vision
  6. Proficient in Microsoft Word, Excel, PowerPoint, Google Suite, and Familiarity with Salesforce Database, WordPress 
  7. Some evening and weekend hours are required.

Preferred Qualifications

  • Ability to manage multiple projects and priorities simultaneously
  • Strong communication, interpersonal and organizational skills 
  • Direct experience working with college students, volunteers, families, and community
  • Knowledge of and connections to the Oakland community


  • Full-time exempt position $60,000 – $75,000
  • Oakland Promise offers medical, dental, and vision benefits, vacation, and sick time.

Pre-employment process:

Employment eligibility will include fingerprints, tuberculosis, and other employment clearance.

Non-Discrimination Policy:

Oakland Promise is a place-based organization located in Oakland, California. Oakland Promise requires that employees work in person at various engagements. Currently, Oakland Promise staff are working in a hybrid model, with some work being done remotely and some work being done in the office or at specific locations in or around Oakland. It is a requirement that all staff reside within commuting distance to the main office, located at 484 9th Street, Oakland, CA 94704. Please note that at any time, a full in-person work plan may be required, and it is of utmost importance that all staff are able to meet this requirement.

Oakland Promise is proud to be an equal opportunity employer. Oakland Promise is committed to providing a work environment free of harassment, discrimination, retaliation, and disrespectful or other unprofessional conduct based on sex (including pregnancy, childbirth, breastfeeding or related medical conditions), sex stereotype, race, religion (including religious dress and grooming practices), color, gender (including gender identity, gender expression, and transgender), national origin (including language use restrictions and possession of a driver’s license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military, and veteran status or any other basis protected by federal, state or local law or ordinance or regulation. It also prohibits discrimination, harassment, disrespectful or unprofessional conduct based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.

Application Process:

Make a huge difference in the Oakland community! Join our team! Send applications to [email protected].