College Completion Program Associate

College Completion Program Associate

Reports to: Associate Manager, Alumni & Workforce Development

*Cover Letter and Resume Required*

About Oakland Promise 

Oakland Promise is working to ensure that every Oakland child will graduate from high school with the expectation, skills, and resources to complete college and succeed in their chosen career. Oakland Promise includes four programs: Brilliant Baby, Kindergarten to College (K2C), Future Centers, and College Scholarships and Completion, that provide a cradle to career continuum of college-focused support for students. Our program strategies touch the lives of children and families in early childhood (ages 0-5), elementary, middle, and high school, culminating in multi-year scholarships and support for students in college. Our goal is to dramatically increase the number of college graduates from Oakland and ensure that all students, regardless of background, hold a college-bound identity. Oakland Promise provides two-year and four-year college scholarships and mentoring to Oakland public high school students. We are especially interested in skilled individuals committed to social change who want to ensure the success of students underrepresented in college, attend, graduate, and expand their life opportunities. College Completion serves over 2000 scholars in postsecondary education.


Under supervision, the College Completion Program Associate works with students (scholars), staff, volunteers, and other relevant persons to support Oakland Promise’s College Completion program. The Program Associate will cross-collaborate with other programs to carry out the strategic plan of Oakland Promise to ensure Oakland students have equitable access to programs and services needed to graduate from postsecondary education.


  • Support a caseload of scholars in their 3rd year of college 
  • Assist students in making informed education and career path decisions by setting short and long-term goals during 1:1 advising sessions 
  • Build a network of support for Scholars through direct services and referrals to other campus resources and/or community organizations 
  • Track all Scholar inquiries (emails, texts, and phone calls) in Salesforce
  • Connect Scholars with job/internship opportunities 
  • Assist in developing and delivering a series of College Persistence workshops and/or events for Scholar throughout the academic year 
  • Administer surveys to Scholars to support with program evaluation and implementation
  • Support the College Completion Team in cross-collaboration with other OP programs 
  • Support the scholarship distribution process 
  • Support the Associate Manager with the implementation of workforce development programming for scholars
  • Available to attend tabling events in support of College Completion and other organizational initiatives 
  • Other tasks as assigned

Required Qualifications 

  1. Bachelor’s degree and a minimum of one year of professional experience in either college access/advising services/persistence/mentoring, or related skills 
  2. Excellent organizational skills, attention to detail, and ability to manage multiple deadlines 
  3. Excellent interpersonal and writing skills 
  4. Deep commitment to and passion for Oakland Promise’s vision 
  5. Ability to pass a fingerprint, background check, and TB test 
  6. Proficient in Google Suite, Canva, and Asana (project management tool)
  7. Familiarity with Salesforce Database or similar customer relationship management (CRM) tool 
  8. Some evening and weekend hours are required.

Preferred Qualifications 

  • Experience or education in postsecondary schools 
  • Direct experience working with college students, volunteers, families, and community 
  • Knowledge of and connections to Oakland communities 


  • A full-time non-exempt position, salary $65k-$70k with medical, dental, and vision benefits 
  • Oakland Promise offers 401k, medical, dental, vision benefits, vacation, and sick time

Pre-employment process: 

Employment eligibility will include fingerprints, tuberculosis, and other employment clearance.

Application Process:

We are looking for candidates with availability to start immediately, and encourage you to apply if you are interested in and qualified for the position. 

To apply: 

Send a single PDF (NOT a Microsoft Word document) of a resume and thoughtful cover letter to [email protected] with “College Completion Program Associate – [Your Name]” in the subject line. Please use your last name and first initial (ex: Doe_J) as the filename of your PDF containing your resume and cover letter.

Failure to follow these instructions may delay the review of your application. Applications will be reviewed immediately and candidates with the best fit will be contacted for interviews. Unfortunately, the volume of applications will prevent us from responding to all applications received.

Non-Discrimination Policy: 

Oakland Promise is a place-based organization located in Oakland, California. Oakland Promise requires that employees work in person at various engagements. Currently, Oakland Promise staff are working in a hybrid model, with some work being done remotely and some work being done in the office or at specific locations in or around Oakland. It is a requirement that all staff reside within commuting distance to the main office, located at 484 9th St, Oakland, CA 94607. Please note that at any time, a full in-person work plan may be required, and it is of utmost importance that all staff are able to meet this requirement. 

Oakland Promise is a proud equal opportunity employer. Oakland Promise is committed to providing a work environment free of harassment, discrimination, retaliation, and disrespectful or other unprofessional conduct based on sex (including pregnancy, childbirth, breastfeeding or related medical conditions), sex stereotype, race, religion (including religious dress and grooming practices), color, gender (including gender identity, gender expression, and transgender), national origin (including language use restrictions and possession of a driver’s license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military, and veteran status or any other basis protected by federal, state or local law or ordinance or regulation. It also prohibits discrimination, harassment, disrespectful or unprofessional conduct based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.

Application Process:

Make a huge difference in the Oakland community! Join our team! Send applications to [email protected].